Privacy Policy

Zixema ("we," "us," or "our") operates the website located at zixema-wupaxu.info. This Privacy Policy explains what information we collect when you visit this site, how that information is used, and the choices available to you. We wrote it to be read, not just filed away, so if any part feels unclear, our contact information is at the bottom.

1. Information We Collect

We collect two general categories of information. The first is information you provide directly, such as your name, email address, and message content when you use the contact form on this site. Providing your name is optional; email and message content are required to submit an inquiry. The second category is information collected automatically through cookies and similar technologies, such as your browser type, approximate location derived from IP address, pages visited, and time spent on the site. Details on this second category are covered separately in our Cookie Policy.

2. How We Use Information

Information submitted through the contact form is used solely to respond to your inquiry, which may involve scoping a potential project, answering a question about our services, or scheduling a call. We do not use contact form submissions for automated marketing campaigns without separate, explicit consent. Automatically collected browsing data, where consented to under our cookie categories, is used to understand general usage patterns of the site, such as which pages are viewed most frequently, so we can keep the content useful and up to date.

3. Legal Basis and US Regulatory Context

This site is operated from the United States and is intended primarily for a US audience. We aim to align our practices with applicable US privacy expectations, including relevant state-level frameworks such as the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), where applicable to visitors from California. If you are located in a jurisdiction with its own data protection framework, such as the EU's General Data Protection Regulation (GDPR), we make reasonable efforts to honor equivalent rights, including access, correction, and deletion requests, upon verified request.

4. Data Sharing and Third Parties

We do not sell personal information. We may share limited information with service providers who help us operate this website, such as hosting providers or email delivery services, under obligations that limit their use of that information to the services they perform for us. We do not share contact form submissions with third parties for their own independent marketing purposes.

5. Data Retention

Contact form submissions and related correspondence are retained for as long as reasonably necessary to address your inquiry and maintain accurate business records, typically no longer than a few years unless a longer retention period is required for legal or accounting purposes. Cookie-based data is retained according to the expiration periods described in our Cookie Policy.

6. Your Choices and Rights

You may request access to, correction of, or deletion of personal information we hold about you by contacting us at the email address below. Depending on your location, you may also have the right to object to certain processing or to request a copy of your data in a portable format. We will respond to verified requests within a reasonable timeframe consistent with applicable law. You can also manage cookie preferences at any time through the cookie settings link available in the footer of this site.

7. Children's Privacy

This website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

8. Security

We take reasonable administrative and technical measures to protect information submitted through this site. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of any information transmitted to us.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the site after changes are posted constitutes acknowledgment of the updated policy.

10. Contact

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at [email protected], by phone at +1 610-449-0600, or by mail at 30 St Laurence Rd, Philadelphia, PA.